Andrew Jose Reviews
1 Charlotte Street, Fitzrovia, London, W1T 1RB
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315 reviews
I recently had a cut at Andrew Jose, as I'd had a bad experience at a different hair salon. They completely sorted my hair out and did the exact style I had in my head. I can honestly say it is one of the best cuts I have had. They really looked after me and were really concentrated on what I wanted. I have re-booked for a colour with Katie, the same stylist who cut my hair. She highlighted my friend's hair and it looked so natural and well done.
I was really well looked after and have no clue why people are slating the service here. People should definitely ignore some of the comments on here. I urge those people to give it another go, as it may have been a one-off... or perhaps people are saying bad stuff on here for no reason or just to be mean. I really like this place and strongly urge people to give it a go. I read the reviews on here before I went but gave it the benefit of the doubt and was very pleasantly surprised and impressed. ES.
I had my hair coloured and cut last night using a Groupon voucher at Andrew Jose, and I will not be returning. My appointment was at 5:45 and I was not seen until 6:15, half an hour sitting there waiting. If I hadnt have already paid for the voucher then I would have left. I had Sonia, who was very nice, and the colour was put on quickly. But I was then left for nearly an hour with colour on my hair, and not offered a magazine, a drink or anything. The cut was not consulted on before the colour went on and when my hair had been washed she just said you want a trim. I did....but what if I didn't!? Arent hair dressers supposed to look at your hair dry first?! After 2 and 3/4 hours I left the salon, my hair did look nice, and I am pleased with it. But in terms of service it is appalling. I should have read the reviews before I paid for the voucher. I should have known it was going to be a bad experience when I arrived at the reception to have to wait for the 2 men to finish their conversation before they even said hello. Rude, poor service, never ever again!!!!
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