I originally chose this hairdresser as it is a prime location, great lighting, and fantastic reviews. I got there and I felt somewhat of an imposition, which seemed unusual given the amazing reviews about friendliness. Things such as not greeting me and continuing their conversation at the counter, no eye contact when speaking to me at the counter, and someone talking to the junior staff about me as a customer as "she"... rather than just including me in the conversation since I was in earshot. The hairdresser herself was lovely, friendly, and finished my hair in an hour. Perhaps I was unfortunate to go at a busy time and staff were too stressed to provide good customer service. Unfortunately, due to the overwhelming amount of competition in central London and feeling distinctly unwelcome, with an average haircut, I won't be returning.
I needed a quick blow dry at my lunch break as I work 50m away from the salon.
This was my second visit and once again it was a great experience - fast, professional and the staff exceeded my expectations.
As it was 1min away from my office and had an offer for highlights, I made an appointment for next day to have my highlights done during my lunch break.
The best experience ever - in and out in 1.5h unlike most salons who work on 3 people at the same time and keep you waiting forever.
Aisha was so friendly and came up with a brilliant plan to make my highlight look more natural and regrowth less visible. Awesome.