The woman who did my nails was lovely and did a fine job of my nails, but firstly she wasn’t meant to be the one doing them and only did them because I had a phone call and had to explain why I was running late. Secondly I didn’t get the fouls on my nails until 20 mins of being there and my actual manicure didn’t start until 35 minutes after that. I didn’t get an apology until after my manicure started and really small thing but I was never offered water or anything. It just wasn’t an ideal experience to be honest.