Therapist seemed quite surprised when I arrived. Said we had to wait for another client that was late to turn up - she was the only person working!
Kept leaving the room during the treatment turning a 10 minute wax appointment into half an hour. Unfortunately her hot waxing technique was not the best but it was cheaper than others in the area.
average good service ,they have a great discount and I left pretty satisfied according to what I have payed. I do recommend it ,the stuff is great, very central ,don I there by tube as parking Is difficult
The massage itself was fine but the spa was running 15 minutes late, which bumped by appointment back 15 minutes. I went over my lunch hour and had a meeting after the massage. Not only was I late to the meeting due to the delayed time but the masseuse used oil in my clean hair, which made it look greasy and made me look unwashed! It was a disaster. I complained once I realised but it was too late and the staff were incredibly unfriendly. They just shrugged their shoulders and said there was nothing I could do and I'd have to complain to Treatwell. I had to go to the shop nearby to try to buy something to put my hair up with but in the end I still looked horrible. Absolutely not a pleasant experience and not worth 55 quid! I will NOT be going back.