Ana Beauty Reviews
Located in the basement of Lala Barbers, 675 Wilmslow Road, Didsbury , Manchester
Check availability and book onlineReviews are written by customers after their visit.
485 reviews
The stylist had very poor communication - two days before the appointment she text me to ask if she could change the time, I replied saying I couldn't do any other time. She didn't reply to confirm she had got this/whether we could stick to the original time, so I just turned up, hoping for the best.
When I arrived she tried to explain that as I had really long hair I needed to pay an additional £30 on top of what i had already paid. This confused me as I had specified the length of my hair when booking - I wasn't asked any specific questions at the time of booking so to my mind I had provided enough information. I said that I had paid for a voucher detailing a cut and highlights, it wasn't fair for there to be extra costs because of a miscommunication at treatwell/the salon's end. I also explained that if there were to be extra costs she should have called me in advance to notify me. She didn't really explain herself very well, but said I would have to just pay an extra ten pounds, instead of thirty. I think this was out of good will, but I was so confused by this point, and quite irritated, that I just accepted it.
After this rocky start the stylist was really friendly and helpful, and did do a good job of my hair. She didn't charge me the extra in the end - which again confused me.
I would not recommend this salon on the basis of my terrible experience regarding payment and booking, although the standard of the haircut was good and the stylist was lovely and friendly after the initial bad start.
Styled by Honey•
Ladies' HaircutsShow all…
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Lovely massage! Well worth the money will be back
Treatment by Ana•
Swedish MassageShow all…
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Very pleased with my dry haircut. She was absolutely lovely and the conversation was easy. Hair was done exactly as I asked.
Styled by Honey•Ladies' Haircuts
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Absolutely Fabulous! honey is amazing at her job and ensures the client is fully satisfied with their look! She really did turn my frown upside down so I am very grateful xxx
Treatment by Ana•
Eyebrow & Eyelash TintingShow all…
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Awful experience. Poor waxing technique. Burnt me with the wax and then argued with me when I stated it was too hot. Had no respect for my privacy when entering and exiting the room
Treatment by Ana•Hollywood Waxing
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