The water was very hot, I wasn’t asked about nail shape, and the treatment felt rushed. I booked a regular pedicure and wanted a regular polish French tip, but was told it would chip and encouraged to pay £12+ for gel instead. Regular polish French tips are a standard service, so I found this strange. No base coat or cuticle oil was used. When I accidentally smudged a toe, I was told off rather than offered reassurance. The salon also didn’t feel clean, with hair and dust on the floor.