First visit and not the last one! The staff was very welcoming and Alessio shown great customer service. I'm also happy with my haircut, he was very attentive to details. Thank you!
Unfortunately I didn't have a great experience. Alessio is clearly a lovely person, but it was difficult to communicate with him (English isn't his mother tongue) & when I needed some steering from a professional, I was unable to get that. It resulted in me coming away after 2 rounds of toner with my hair the completely wrong colour. I was able to fade it with a LOT of washing, but I also noticed a patch of scalp that he'd missed. He has offered to touch it up, but I don't have time to return.