Fantastic treatment, very knowledgeable & informative about the treatment and other options for my skin care needs
Explained every part of the treatment in full detail. Really happy with results and lovely therapist. Definitely returning and will recommend
Had a wonderful facial at the salon. The therapist made me feel very welcomed and tailored the facial to my needs. I regularly go for facials and sometimes it can be a hit and miss experience but I'm so very happy I went. The salon is beautifully decorated and spotless. I felt relaxed and the facial lasted a good full hour after which my skin was glowing. Highly recommended and I will be going back for more treatments!!
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I did not get the treatments I booked as I was informed that the therapist that specialised in it isn't around. Then I was told that by the woman working there that there was a mistake as the treatments should not be on the treatwell page. I had assumed that I was going to get 2 deep tissue massage but from what my partner and I got, it was more of a full body. There was a lack of communication as a whole.. I didn't get what I paid for a feel out of pocket by £70. I even mentioned there was a price difference of £5 for not having the hot stone massage but I did not understand what the woman was saying due to her accent and showing me a "new price list" on a flyer different from treatwell!! Just an entirely confusing experience. Shame because the women working there were friendly.