Adorn Beauty Lakeside

3.8
200 reviews
Intu Lakeside Shopping Centre, Unit 96 Level 1, West Thurrock Way, Grays, Essex, RM20 2ZP. Part of Adorn Beauty Salons.
Open Today: 10:00 AM - 7:00 PM

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Massage
Body

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3.8
200 reviews

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Written by our customers, so you know what to expect at each and every venue.
No real customer service. Once I got into the shop the waxer started to walk away without saying much and I just assumed I was meant to follow her into the room. Once I was in position to wax, she then tried to up sell me which I didn’t find appropriate. The wax job wasn’t great and there were hairs left behind which I had to deal with myself. Once we were done the waxer just walked out of the room without saying anything. I wasn’t even sure if we were finished or not...
The experience wasn’t quiet relaxing giving it was a ‘spa pedicure’. It felt very rushed and was rather harsh. It was definitely painful at times and I don’t feel like the lady was putting her full attention into it. She was nice enough but very rough. I will be finding somewhere else to go for the future. The pedicure itself is ok, not the best I’ve had.
Lent of time stated for both manicure and pedicure was much shorter, leaving one feeling that it was a rushed job. The therapist could of used all her time more effectively, for example, making sure all dead flesh was removed around nails in both procedures.
I have always has a french bikini line done and this was the third time i have used Adorn. However on this occasion the therapist was very difficult and kept saying i was asking for Brazilian when i wasn't. This will be the last time i visit this salon was far too stressful when i asked to speak with a manager i was told there wasnt one until Monday. This was the worst experience i have ever had and i hope this feedback is recorded as a formal complaint.
My therapist was truly lovely to speak to and I enjoyed having my nails done. However looking at my nails afterwards and I think my cuticles could have been trimmed further. They still look untidy after the manicure and I think it looks as though I did it myself, and I'm not very good.
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Meet the team

AL
Adorn
3.8
92 reviews

Services

Body
Face
Nails
Massage
Hair removal
P
Poon
Beauty Therapist
4.5
15 reviews

Services

Body
Face
Nails
Massage
Hair removal
S
Sapna
Manager

About

sapna has got 8 years experience and she is NVQ level 3 trained therapist.

Services

Body
Face
Nails
Massage
Hair removal

About

Adorn Beauty Lakeside
Intu Lakeside Shopping Centre, Unit 96 Level 1
West Thurrock Way
Grays
Essex
RM20 2ZP

Adorn Beauty Lakeside is Lakeside Shopping Center's exclusive beauty salon specialising in waxing, facial and nail treatments.

Take a break from the stresses of shopping and put your feet up in this luxurious lakeside location.

Adorn offers a wide range of skin and body treatments using only top quality products such as Dermalogica, Shellac and HD Brows.

The team of beauty professionals are highly trained in the beauty industry's latest treatments. Researching current beauty trends and keeping up to date with the latest technology, they provide a service which will guarantee to exceed your expectations.

Just a few minutes away from Chafford Hundred train station, this lakeside salon is your perfect post-shopping retreat.

MonMonday
10:00AM7:00PM
TueTuesday
10:00AM7:00PM
WedWednesday
10:00AM7:00PM
ThuThursday
10:00AM7:00PM
FriFriday
10:00AM7:00PM
SatSaturday
10:00AM7:00PM
SunSunday
10:00AM5:00PM
Products used in this venue

Beauty Salons nearby