The spa is aesthetically pleasing and has a warm, cosy feel to it. The lady who gave me the Moroccan Hamam was exceptionally attentive and welcoming. I thoroughly enjoyed my scrub. However:
1- the foot spa was non-existent, and this should be included as part of the luxury spa package.
2-the products used for the Hamam, have a very strong ‘Henna’ odour, which lingers after. I would recommend using a softer and sweeter scent.
3 - I think the masseuse could do with some more training.
The staff were lovely, however I don’t feel I got the full Royale Hammam luxurious experience, No tea was offered, I didn’t feel relaxed, my hands were left out of the treatments after the first scrub, a paste was applied to my feet it was in no way a foot scrub, my body did not receive lotion application at all, and it felt a bit rushed.
I’m unsure if it’s because I booked a late evening slot. Nonetheless, I will return to try again and hope my opinion can be changed and a better experience