Zara helped me with the hammam ritual today. She was very nice and thorough walked me through the whole process sweetly. Thoroughly pampered and came out squeaky clean and baby soft 🩷
I repeatedly told the therapist to stop because my nose was extremely painful, but she continued. I was left with a skin injury that burned and peeled for weeks. I’m a healthcare professional and have never experienced this after any facial treatment. The aftercare was appalling. I called 9-10 times, was promised a refund, reimbursement for the healing cream and a call from the manager, but none of it happened. I would not recommend this clinic.