I was disappointed with the service that I received. My appointment lasted about 15 minutes the cut was really quick with no products used on my hair, it was washed cut and blow dried but no straighteners were used I felt that I was dealt with very quickly however the woman who washed my hair was very attentive but I felt that Ella was dismissive of me and couldn’t wait to get me done and out of the salon. I paid £36 and would have expected more from my visit