Salon was closed when I arrived at appointment time so myself and other customers left waiting in the rain for 15 mins. My therapist was 25 mins late in total so pedicure was rushed and some elements missed. Was meant to be a 1hr 10 min treatment but done in 45 mins as I had to be somewhere else. Pedicure was nicely done in the end but overall experience not good or relaxing and customer service was poor. Rather chaotic salon.