Had a Hollowood wax here, and the lady started to use wax with strips rather the hot wax that was advertised. She did change when I said something but still insisted she needed to use the strip wax every now and then which I have never known before.
My one star is mainly because of how it is know, she has burnt me slightly and has left part of the area quite tender. I have never experienced this in years of being waxed!! Will not be returning!