Nopleasant at all.They could not remove my shellac but they asked for the money anyway.She cover the remained shellac with the new gel but the its not a good job.In fact I have plenty of polish on my cuticules.would have been nice to at least don’t make me pay the removal,as it did not happen.don’t have the machine to remove it and my nails are very weak now as all the process was painful and almost about to lose a nail for the way she limed and it was burning