Awful. It was a torture. The woman did not know how to use the wax at all. It was so painful ( when it is been years I am using wax) The manager did not care at all. Really bad customer service
The therapist was really nice and kind but was unfortunately not a good wax. So much more painful than any wax I’ve had before and my skin was slightly broken after. wax was advertised as lycon but felt like it was really poor quality