I’m not actually sure the person stated DID do my hair as 3 different people did it.
I paid £18 on the app for a wash/blow dry. No-one would wear their hair as it was blowed dried alone, a frizzy mess, so I had straightening irons go over it which was an extra £12! I was informed I should have selected ‘wash, set, blow dry’ (2.5 hrs), it wasn’t ’set’ and took 45mins total. I also had a complaint about my last hair cut, but no-one responded either on email or mobile phone I’ve used regularly.