Had such high hopes for this place seeing the amazing reviews. However I must have caught my nail artist on a bad day. Very bad day! Arrived at 3pm and left at 5:30pm! I did not ask for crazy nail art, just chrome nails. This artist had no idea what she was doing. I can appreciate we all have to learn on the job but not at the expense of what was supposed to be a special treat to myself. Gutted to waste my money. Will have to visit somewhere else to remove. No apology either! Won’t be back.
Genuinely awful experience. I booked gel mani + smart pedi and was there nearly 4 hours. During the pedicure, Solya cut the side of my big toe doing cuticle work; it bled heavily, got on the salon slider and couldn’t be finished. I left with an open wound, pain walking and one toenail bare. They still asked for £7 extra and handled it dismissively. A pedicure should not end in blood, injury and an unfinished toe. I would actively avoid.