When it comes to your hair and beauty routine, you want to get it right – you ask a pal, see what the internet’s saying or do some solo digging. To impose some order on the haphazard guessing game, we’ve launched our Top Rated campaign: a list of the best salons across Europe (recommended by millions of Treatwell users). That means wherever you are, you can walk into a salon confident they’ll nail it. So how do salons become top rated? Well, for a start, they’re almost without fail, really, really good at what they do. We know because they all hit these criteria…
Browse our top rated salons now.
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1 Perfect availability
They offer last-minute booking and a ‘door always open’ policy, so you can beautify even if – ahem, when – you haven’t planned ahead. Because at the end of the day, we want to make you feel as good as possible more often, and this means making sure you walk into a salon confident you’ll walk out happy.
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2 Stellar reviews
Number two on the checklist is confirmed by our customer reviews. We hate to judge, so we looked at what you guys had to say about your salon experiences. Salons with a star rating of 4.5 or more out of 5 based on 30 or more reviews, and 99% successful bookings (that’s barely any cancellations) are on their way to being top rated.
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3 The people have spoken
Finally, the most important aspect of the top rated process is that each of our lovely salons are not judged by a Treatwell panel; it’s the real customers who get to decide, and the people have very much spoken!
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4 Need-to-knows
Our Top Rated campaign is here to let people know that we not only celebrate and reward the quality of our salons, but that we care about making these salons simple to find. To make them easy to spot, every top rated salon has a sticker in its window and an icon on its booking page on the Treatwell website and app. That's the brighter way!
FAQs
How do you know if a salon is Top Rated on Treatwell?
You can identify a Top Rated salon by looking for a sticker in the window or an icon on the salon’s booking page on the Treatwell website or app. These features are designed to help people easily spot salons that meet high quality standards and customer satisfaction.
What makes a salon qualify as Top Rated on Treatwell?
A salon becomes Top Rated by having a star rating of 4.5 or more out of 5 based on at least 30 reviews, and achieving 99% successful bookings. The status is determined solely by real customer feedback, not by a panel or internal selection.
Can you book a last-minute appointment at Top Rated salons?
Yes, Top Rated salons offer last-minute booking and have a “door always open” policy. This means you can book treatments even without planning ahead, so you can feel good whenever you want without the stress of advance scheduling.
Who decides which salons are Top Rated on Treatwell?
Top Rated status is decided by Treatwell customers themselves through their reviews and booking experiences. There is no judging panel involved—actual users determine which salons stand out for quality and reliability.
How does Treatwell help you find quality salons easily?
Treatwell makes it simple by marking all Top Rated salons with a window sticker and a special icon on their digital booking pages. This helps customers quickly recognize and book at salons that have been recommended by millions of users.