The Treatment Files Beauty. Hair. Life.

6 in-salon mistakes that really bother your customers (clue: it’s the small things that count)

01/12/2018 / Editor's picks

Great stylists, products, therapists, and a strong cacti collection – so, why are your repeat bookings so suspiciously low? Well, before you redo your whole salon, here are six mistakes you might not realise are really bugging your customers.

Image credits: Treatwell, @blacksheephaircompany, @honunailbar.ec1