Meet your AI Receptionist

It answers calls day or night – handling bookings, reschedules and cancellations directly in your Treatwell calendar. It keeps things moving in the background, so your team can stay focused on the client in front of them. And soon, it’ll answer on WhatsApp too.

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Hear it for yourself

The easiest way to get to know your AI Receptionist? Give it a call. Ask about an appointment, try out a question or two and hear how it handles a real conversation.

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Less time on the phone. More time for clients.

It doesn’t just pick up the phone. It handles the whole conversation – from “are you free Saturday?” to adding a new appointment in your calendar. Clients simply pay in the salon, as always.

Set it up in minutes, not weeks

It has access to your Treatwell menu, staff and opening hours. Choose a name and voice, forward your number, and you’re set. No technicians or new systems needed. From £69 a month.

No more leaving a client waiting to pick up the phone

Give your clients your full attention, without letting the next appointment slip away. Your AI Receptionist takes the call and hands over only when a human touch is needed.

Turn more calls into bookings

It checks real-time availability, suggests alternative times or stylists if the requested ones aren’t available, and confirms via text – so you can secure the booking without losing clients to other salons in the area.

Protect your time

Routine calls are handled without interrupting your team. If a client wants to speak to someone, or needs a bit more help, the AI can transfer the call or send an instant call-back alert to WhatsApp and Treatwell Connect.

Keep track of every conversation

See full transcripts in Treatwell Connect to see exactly what clients are asking, and when your phone is busiest.

It gets to know your salon

You control what it knows about your services, policies and FAQs. If a new question comes up, it flags it for you. Add the answer once and next time, it’ll answer exactly how you would.

Already a partner?

Your AI Receptionist works with the Treatwell setup you already know. See what’s included and how to get started.

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