Treatwell Connect, the only salon software
you will ever need

Whether you are just starting out, or looking to scale your business, our tailored plans ensure you have the right tools to succeed.

Freelancer
Manage your schedule on the go with our digital calendar
  • New customers via the Treatwell marketplace
  • Mobile-friendly interface to suit your needs
  • Commission fee for new client bookings through the Treatwell marketplace (subject to location)
  • 0% commission for repeat bookings
  • 2.5% processing fee for online prepayments

All commissions and fees are subject to VAT

Advanced
Add as many staff members as you like, leverage our integrated POS solution to take payments, sell products and vouchers
  • Everything included in the Freelancer plan
  • Digital POS solution
  • Commission fee for new client bookings through the Treatwell marketplace (subject to location)
  • 0% commission for repeat bookings
  • 2.5% processing fee for online prepayments

All commissions and fees are subject to VAT

What’s in this plan?
  • Your own digital calendar
  • Unlimited appointment scheduling
  • Your unique venue profile on the Treatwell marketplace
  • Integrated social media and Google My Business solutions
  • Client review management
  • Unlimited client email notifications
  • Unlimited client email reminders
  • Customisable discounts and promotions for your services
  • Detailed sales reports
  • Team member portfolio published on the Treatwell marketplace
What’s in this plan?
  • Your own digital calendar
  • Unlimited appointment scheduling
  • Your unique venue profile on the Treatwell marketplace
  • Integrated social media and Google My Business solutions
  • Client review management
  • Unlimited client email notifications
  • Unlimited client email reminders
  • Customisable discounts and promotions for your services
  • Detailed sales reports
  • Team member portfolio published on the Treatwell marketplace
  • Unlimited team members at no extra cost
  • POS for client checkout
  • Product sales management
Explore features

Join a community of over 45,000 salon professionals that have already chosen Treatwell

treatwell has saved us time given us the opportunity to build an amazing client list and allowed our customers to review us and talk about us its essential to have your customers provide feedback

Treatwell has saved us time, given us the opportunity to build an amazing client list, and allowed our customers to review us and talk about us. It’s essential to have your customers provide feedback on a daily basis.

Nadia Forbici, Knightsbridge

having treatwell has transformed our business immensely not only does it help us organise and manage our salon more efficiently but its also the most effective marketing tool we have

Having Treatwell has transformed our business immensely. Not only does it help us organise and manage our salon more efficiently, but it’s also the most effective marketing tool we have.

Cong Nguyen Serenity Nails, Holborn

if it hadnt been for the treatwell booking system i would have really struggled to get the client base i currently have with returning clients still choosing to book via treatwell because its just

If it hadn’t been for the Treatwell booking system, I would have really struggled to get the client base I currently have, with returning clients still choosing to book via Treatwell because it’s just so convenient and user-friendly!

Suzana Salvador Adroc Nails Studio, London

treatwell helps manage our diary from patch tests to planning days off with three members of staff if one person is off sick we can move appointments around without disrupting the clients

Treatwell helps manage our diary from patch tests to planning days off. With three members of staff, if one person is off sick, we can move appointments around without disrupting the clients.

Farzana The Glow Up Studio, Manchester

Got questions?
We probably have an answer for you.

If I already have a management plan – can I still use the software?

The advantage of Treatwell’s smart salon management plans is that they include the digital calendar which enables you to manage appointments, organise staff, see client history and more. This is why we do not sync with any other existing management systems. As your exclusive partner we empower you to be as successful as possible.

Do I need to install the software on my computer to use Treatwell?

No, Treatwell offers cloud-based software, so no matter which plan you choose you won’t need to install any software on your computer. You simply need to have internet access to open the link in your favourite browser and enter your login details. This will allow you to access all Treatwell’s features from any device or even multiple devices at once.

Do I have to pay commission?

Here’s the deal: we only charge a 35% commission on first bookings made by new clients we bring you from the marketplace. Aside from this and your monthly fee, we won’t charge you for your clients. That goes for any bookings made directly with you (including calls, texts, WhatsApps or any clients you add yourself) or through the ‘Book Now’ button on your social media and website.

What about other charges?

A small processing fee (2% + VAT) will be applied to a booking ONLY if a client pays you online in advance – which helps reduce no-shows. Why? This is so we can cover the cost of the transaction for you and make sure you stay secure with every booking.

Can I use Treatwell on my phone?

Absolutely! Treatwell is a multi-device software, which means that it can be used on smartphones and tablets (Android or iOS) and computers (Windows or Mac).

Can I receive bookings via Facebook and Instagram?

Yes, Treatwell allows you to add booking buttons to your Facebook page and your Instagram account. These buttons are directly linked to your Treatwell agenda so your followers can see your availability in real time and book a service in just a few clicks, commission-free! As we said earlier, a small fee applies to pre-paid bookings, just so you know.

Can I import data from my old management system?

Of course, but only the basic data and technical notes. Our customer service team will take care of importing the data from your previous management system into the new Treatwell software plan of your choice.

What are the contractual obligations?

Once you have picked your plan, you can choose to pay monthly if you may need to end your plan before a year is up. Of course you can pay annually which will be more cost-effective.

How does customer service work?

You can contact customer support by email and phone directly from your Treatwell agenda: Monday – Friday 08:00 – 18:00, Saturday 10:00 – 16:00.

Who does the data belong to?

The data is and remains the property of your establishment. Treawell is responsible for processing the data. In accordance with GDPR 679/2016, the establishment authorises Treatwell to process the data. Treatwell Pro or Connect will keep this data without disclosing it to third parties and or using it for other purposes. Even if you cancel your plan, you still own your data.

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