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Absolutely vile behaviour! I would not want my worst enemy to have to deal with this vicious nasty vile woman!
Not only was arranging an appointment with the awkward woman a nightmare so much so that I was only able to book at the end of the voucher during the week because she was fully booked, good sign I thought but was so wrong!
On the day of the appointment I'm already half way there when she calls to cancel as her employee had just called in sick, I asked for a new appointment but was told she could only do week days, I advised I've already taken a days