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This is the worst spa I have been in terms of customer care,value for money,spa managment!!!!!!!
1. I booked an hour treatment each with my mum, and the treatment time turned out to be only 50 minutes! (Apparently because allow 10 min for changing, but I arrived 20 min before treatment time!!!)
2. Made the complaint to the person in charge at the reception, was told there's nothing she can do, and she will ask the manager to call me back. They never did!!
3. The worst massagge bed I came across in London, was simply a bed - which is not comfortable at all.
4. Very noisy - u can hear everything going on outside of the treament room!!!
Totally a waste of money.