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I loved the look of the place when we walked in as I was worried by it being inside the sports centre and I was taking a friend as a birthday gift. It was just like a spa and you didn't imagine you could be anywhere else. The Spa is very small so they are very limited on facilities so we had to go through the sports centre to use their pool which spoilt the spa feeling slightly. The pool was full of people from the spa but didn't feel as nice as other places I had been to with their own facilities. The staff were extremely friendly and more than helpful and the Spa was spotless and was constantly being tidied and the drinks and glasses were refreshed frequently. The hot stone massage and facial were amazing and the therapists very professional. The only thing which they need to review in my opinion was the pedicure room door was left open and on the same corridor where I was having a facial so once the other ladies began talking it was really noisy and spoilt the relaxation for me. Would definitely visit again