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Katharine was extremely friendly and talked me through the entire process, although I'd had the procedure numerous times before it was great to hear such a comprehensive view showed she really cared.
The day I went the junior hadn't turned up and all the staff were then pushed for time and possibly not giving their full attention to clients as what they normally would. I felt a little rushed in trying to explain what I wanted and didn't want, therefore wasn't entirely happy with the results. The staff were friendly and the little dog was quite cute but not sure I would go back again.
Although a little difficult to find and it didn't help that the tubes were on strike the day I went, even so I was running slightly late but was made to feel welcome and the service was great. Have recommended to friends and would definitely go back.
I enjoyed the experience although wasn't completely happy with my regrowth showing a couple of weeks later. Perhaps a little more time on the colour service than the chatting. though both hairdressers we're very friendly.