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Despite my appointment being pushed back almost an hour (earlier clients had been affected by train issues), the service was great: lovely people, nice salon, and above all a great result, both colour and cut.
My stylist was lovely, and she started with consulting me on what to do. With the washing out of the chemicals I received a relaxing head massage. And most importantly, the result is great!
Tiny place, but very nice staff (coffee, water and smiles in abundance), really involved in getting the right colour and cut, and the result is very good: nice suitable haircut, and great colouring!
Small shop, but all you need is there: two attentive staff members, coffee, tea, and above all: an amazing half head of highlights and a good cut. I wasn't really asked beforehand how I usually have my hair, but thankfully this was done before the scissors came out, and the result is good.
Ambiance and facilities very nice, therapist lovely lady who really made me feel at ease, chatting away nicely. Bikini wax was fine and as painless as can be, lower leg wax could have been bit more thorough.
Overall good experience.
The venue was very nice, and therapy rooms were larger than expected, considering they were in the basement... The therapist made me feel welcome and was nice. Unfortunately the massage was more Swedish than deep tissue, even after I made few comments that she could be bit firmer...
The staff in the tanning salon where Chi is based wasn't too helpfull, but the rest was great. After a thorough questioning and studying my body, the therapist advised me to have 'only' 30mins sports massage instead of the hour I'd originally wanted, and add a 30mins acupuncture treatment. So I did, and it was very good - during the massage she really pick up all my pressure (pain) points, and the acupuncture then treated those points further.
Was very impressed by the therepist's assessment of my body and the various aches and pains, and really liked that she talked me through it all the way. Very nice, would certainly come back!
After a lot of kerfuffle with Penny not being in business anymore and me not being able to reach her to find out what's going on, Karda hair and beauty was kind enough to take over the deal - and boy did they deliver. Very nice welcome, good talk-through what was going to happen and who was going to do what, listened to what I wanted and advised me very well. And a great result! Definitely would come back here again!
Unfortunately the therapist had mixed up my booking, so i had to wait for 2 hours. She was very appologetic, and the salon's boss did give me a 50%-off-of-all-treatments voucher for my patience.
The facial was nice, as was the massage. However, the pedicure felt very rushed and she not only took away some hard skin, but also some of my soft skin. This had probably to do with the low light in the treatment room, but after my asking about it she said it was enough light for her to work with - clearly not...