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I needed to reschedule my appointment and did so for the following week. There was then a lot of confusion as they seemed not to have recorded the reschedule and tried to contact me repeatedly on the day of the appointment. Once that hiccup had been rectified however, the actual appointment went very well, the staff are friendly and considerate and my therapist was very thorough, I am very happy with the result.
I had been to the spa before when it was in Covent Garden, but the new site is even better, the facilities are lovely. My therapist was very talented and pleasant, although the language barrier occasionally caused confusion. I would definitely go back.
Katie, my therapist, was brilliantly knowledgeable and thorough, I had a great treatment and she recommended some cream for a problem area on my face. The treatment area is small but the service is so good I will definitely be back.
When I arrived the staff didn't seem to be aware of my booking, but this didn't phase them and a therapist was with me within minutes. The manicure was fantastic and I've rebooked.
Gorgeous day, the spa staff were fantastic and the therapists were particularly attentive. Thought it was great value and was hugely relaxed by the time I left. Would definitely return.
Great treatment and a lovely little venue. The decor and staff are all high-class, I will definitely go back there.
My therapist was brilliant, she completely understood my skin and was very professional at the same time as being really friendly - we didn't stop chatting for the whole session and my skin looked amazing when I left. I will definitely be back.
Brian was brilliant, he put me at ease on arrival and was incredibly thorough - giving me and my injuries a full assessment before he began any massage. I felt so much better after and not only did he show me exercises to do at home to help avoid future issues he followed up with emailing me a PDF of these to jog my memory if needed. I wouldn't hesitate to go back if I had any issues.
Mandy is great, have visited before and will definitely be back again. I always feel so much more relaxed after and she sorts out all my aches and pains!
The staff were lovely and their ability to multitask was impressive! My nails look good and manicure is holding up so far - as long as it holds out for the two weeks I would go back.