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Katie Ford

Name: Katie Ford
Gender: Female
Location: Not provided

No description provided



Verified (?) Visited Feb 2016

I needed to reschedule my appointment and did so for the following week. There was then a lot of confusion as they seemed not to have recorded the reschedule and tried to contact me repeatedly on the day of the appointment. Once that hiccup had been rectified however, the actual appointment went very well, the staff are friendly and considerate and my therapist was very thorough, I am very happy with the result.



Verified (?) Visited Feb 2016

I had been to the spa before when it was in Covent Garden, but the new site is even better, the facilities are lovely. My therapist was very talented and pleasant, although the language barrier occasionally caused confusion. I would definitely go back.



Verified (?) Visited Feb 2016

Katie, my therapist, was brilliantly knowledgeable and thorough, I had a great treatment and she recommended some cream for a problem area on my face. The treatment area is small but the service is so good I will definitely be back.



Verified (?) Visited Dec 2015

When I arrived the staff didn't seem to be aware of my booking, but this didn't phase them and a therapist was with me within minutes. The manicure was fantastic and I've rebooked.



Verified (?) Visited Nov 2015

Gorgeous day, the spa staff were fantastic and the therapists were particularly attentive. Thought it was great value and was hugely relaxed by the time I left. Would definitely return.



Verified (?) Visited Sep 2015

Great treatment and a lovely little venue. The decor and staff are all high-class, I will definitely go back there.



Verified (?) Visited Jul 2015

My therapist was brilliant, she completely understood my skin and was very professional at the same time as being really friendly - we didn't stop chatting for the whole session and my skin looked amazing when I left. I will definitely be back.



Verified (?) Visited Jul 2015

Brian was brilliant, he put me at ease on arrival and was incredibly thorough - giving me and my injuries a full assessment before he began any massage. I felt so much better after and not only did he show me exercises to do at home to help avoid future issues he followed up with emailing me a PDF of these to jog my memory if needed. I wouldn't hesitate to go back if I had any issues.



Verified (?) Visited Jun 2015

Mandy is great, have visited before and will definitely be back again. I always feel so much more relaxed after and she sorts out all my aches and pains!



Verified (?) Visited Jun 2015

The staff were lovely and their ability to multitask was impressive! My nails look good and manicure is holding up so far - as long as it holds out for the two weeks I would go back.

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Member since: 13-Apr-2011