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justigrace's profile

Name: None given
Gender: Female
Location: Not provided

i am a fitness fanatic, i am happy, smiley, bubbly and lovely and i love people and being nice all the time.
To relax, i love having massages
I love learning new skills

It was difficult locating the clinic as when I phoned up for basic directions, the lady that answered the phone could not help me. I think it is necessary to be able to give basic directions/help when you work in a service industry. When I eventually found it, it was opposite a well known hotel & if I had been advised of this, I would have saved myself 15 mins & a lot of sweat haha!
So when i got theren10 mins late, I was stressed & sweaty & I don't like being late. The welcome could have been smoother & friendlier but the treatment itself was fabulous & I highly recommend!!! The steam was a shock but wonderful, I just wish i had known about this as it was a cold wet day & I left with wet hair & open pores & not dressed correctly when leaving on a late cold wet early evening. Now I know the treatment, I would have again & enjoy even more. I look forward to return & try other treatments, thank you, jus xxx

Visited May 2013

Hello, we had a pleasant visit to this makeover shoot, although I have been to better.
The ambience could have been so much better. The shoot included refreshments but I had to ask an hour into our arrival and we only got the one drink in the 3 hours we were there, that was disappointing.
The photographer was very friendly and put us at ease although got us to speak some rather raunchy words which my friend found very embarrassing.
Where we had to get changed was a bit shoddy, nothing to put our clothes or bags on.
Make-up and hair was just ok, again had better. The man that went through the pics with us was nice at first but then the 'big sales pitch' started and although he never got to me, my friend bought 2 extra pics but the prices were very expensive. Also after 20 minutes, he got rather sharp and less friendly with us and less professional so sadly, I would not go to this particular venue again.

Verified (?) Visited Dec 2012

A lovely salon with welcoming staff and a divine waiting area with a good selection of refreshments.
I have had 2 different stylists here and very happy with both for both colouring and cutting and styling.
I can not recommend highly enough and I would return again and again!
Thank you x

Verified (?) Visited Dec 2011

Firstly, on booking the treatment, Mia was most helpful and brilliant at returning calls & helping me to book my first appointment. A lovely location too. The treatment was simply fabulous and Mia was a 1st class therapist and I thoroughly enjoyed. I have already recommended to a friend and my clients at work and even though I traveled a distance, I will certainly return so I highly recommend to all! Thank you, jus xxx

Verified (?) Visited Nov 2011

This was a really lovely spa and I would go again. The facilities were lovely and a great choice of relaxation rooms. Our only complaint was that even though we ordered our afternoon tea in advance and booked a time, they were not ready for us and we had quite a wait. Also when we checked in and filled in the paperwork, even though I wrote down that I was dairy free, I had a very long wait for soya milk to come from the main kitchen to the lounge kitchen, so these two things could have been avoided if communication had been better within the team.
However, an amazing spa and superb facilities, thank you.

Verified (?) Visited Jun 2011

A very good offer and the facilities were good, a lovely way to waste a day, would like to see more day spa offers for such good value! thank you very much, justi x

Verified (?) Visited Jun 2011

Hello well my therapist was great, really friendly (the girl that greeted me on reception was a bit abrupt, especially when I asked for a french polish, she was quick to say a polish was not included at all, when in fact it was) but that was the only negative. If companies are going to advertise vouchers, they really should be as professional and frienly with us, we could be potential new clients
My pedicure was satisfactory and the therapist was great! ThanQ, x

Verified (?) Visited May 2011

i wasnt greeted and rather embarrassingly, i had to say i had a voucher for the open evening, i had to do most the talking, i got some answers and the lady was helpful but it was not the service i expected.
I even had to ask for the goodie bag, which was not worth asking for, no money off voucer inside, the bag was worth more than the freebie sachet o sun cream. Nothing else to say really but it was a let down


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Member since: 18-Nov-2010