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We recently booked the spa day at Hanbury Manor, which included massages for my friend and I. We had a great day and my massage was amazing. Lovely therapist, who was very skilled and knew what she was talking about. Nice touch was that she spent some time with me after the massage talking a few things through...great.
The facilities were nice and we liked that there was a single sex steam room off the female changing rooms. Pool is smaller than I imagined, so has potential of becoming quite packed. There also aren't that many relaxing chairs around and those that were there, people had reserved with their towels and gone off to do other things (some for a long time!), which was really frustrating, but can't really be a criticism of the venue...unless they could find a way to discourage this in some way.
We had lunch at one of the restaurants in the hotel and it was really expensive although may be to be expected of a 5 star hotel, although there wasn't an awful lot of choice on the menu. We also had to get back into our clothes half way through the day in order to do this, which was a bit annoying (I've been to places where food is available in the spa, or you can go in robes :)
Generally, the staff were really friendly and we had a lovely, relaxing day. Highlight was definitely the massage.