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Shockingly bad treatment. I went in to have my hair extensions re-done. Anna began and immediately began yanking the extensions out along with my natural hair. In many cases she simply cut the exension off!!- leaving me with little stumps of hair!! I was not aware of just how much damage she was doing while sitting there however afterwards my scalp stung from the rough yanks and half of my hair was literally ripped out from my scalp. Not only was my hair left scaily thin (i have naturall very thick hair) but I also had bald patches where she had pulled the whole extension along with my hair out. When I told her it was really hurting I was told that I hadn't maintained it properly and yet I have had extensions for years and have never had a problem with maintenance! She also told me she wanted to leave by a certain time and I cant help but think her priority to was go home. I was left humiliated and upset by the whole experience, not to mention with only a very thin head of hair left. I have never written a review before but just cant help but feel slightly scarred by the whole experience. My hair has been left in a shockingly bad state and I would strongly advise anyone looking to get hair extensions to go elsewhere.