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Staff were very welcoming, competent and professional. Venue is very nice indeed. I felt well looked after. I gem in the City.
I had a FREE Skincare Consultation, Chemical Skin Peel and have awarded it 5 stars.
I had the Neils Yard Experience package, it was amazing. It was a perfect and extensive full massage, with a wonderful facial. Louise really knows her therapeutic stuff, i left feeling lighter and actually glowing, having walked in grey and grumpy! I shall be back and i am telling all my friends - please do not let the affordable value prices fool you, this was a luxurious treat and a thoroughly unrushed, delightful pamper.
My facial was amazing best one I ever had. My skin looks amazing. Thanks
Really friendly. The consultation was really good.
Lovely relaxing treatment in a beautiful building hidden away on Deansgate.
I had a facial Dermalogica with back,neck & shoulder massage OR Microdermabrasion with basic facial and have awarded it 5 stars.
Had pamper package for 2 with my boyfriend. Ramona and Naomi was quite good with the massage and facials. They were very kind and friendly to us. Gave it a 4 star because it could be better with more communication. However, I would prefer if we were informed of our choices. There was no consultation about our skin types, agenda/description/brief about the massage or facial procedures and product they use. I guess they wanted to give us a relaxing experience and not disrupt us. The venue can be improved to create a more relaxing ambience, eg. candles, aroma air diffuser, herbal tea etc. Instead of a heater, felt that the room was quite dry despite the effort to warm up the room to make us feel comfortable.