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Great attention! Girls are very kind. My experience was really good!
I'm really surprised reading so many reviews that the staff were super friendly. My experience was completely different. Other than the guy that works on the desk (who was nice), no one said as much as "hi" to me. The two women that did my nails didn't say a word the entire time until they were finished and both used the exact phrase "that's all done" (like robots) then got up and walked away - didn't look at me, didn't say bye, didn't say did you have a coat? etc. I'm not one for small-talk but it felt very awkward and uncomfortable. Also, I was on my lunch break - I didn't want to be in there hours - but it really FELT LIKE they were just in a rush to get me in and out and onto the next one, no customer service at all. So much so that when I went to leave and put my shoes on, a woman literally stood over me staring at me as if her eyes were saying "get your shoes on and leave" (she too, never said as much as a "bye"). My nails look OK - had better, had worse. But I won't be coming back based on my experience.
I love the spa but basic stuff like clean areas, shower gel in the shower, old showers are still an issue. Great value treatments and kamilia who did my treatments was lovely friendly and we had a good chat doing my nails. Recommend midweek for a nice quiet relaxing day, j spent 3 hours in the spa and then 3 hours of treatments here at way to unwind
Treatment was fab, and the beautician was so lovely and accommodating. Would recommend,
Fantastic service, lovely helpful staff. Highly recommended.
A little gem of a place. great service, fab treatment. Teeja is super friendly and i love that its tucked away on a quiet street. Especially love the 50% Recommend A Friend discount as i've already told all the girls in the office .....will definitely be back.
I went for a Mini Spa Day Getaway and have awarded it 4 stars.
I went for a Hanbury Relax & Unwind Spa Day and have awarded it 3 stars.