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Great therapist and treatment - very nice & comfortable place in heart of richmond with good prices - would highly recommend
Friendly lady relaxed environment, will come back.
Very poor service. Staff don't seem to have experience and they do a poor job. Bad manicure (left some fingers bleeding), so-so pedicure; bad job done and they keep you hours waiting for nail polish to dry (2h!) . They don't have fans. Also, they have only 8 colours to choose from...
I also had lip wax done and the girl left my top lip bleeding. Which then turned into a crust that was there for a week. Not professional. I will never go back there. The low prices are not worth it.
Grace is SO lovely and easy to speak to! The pedicure is perfect and it was a really enjoyable session, really couldn't rate highly enough :-)
I understand it was a urban pit stop but I was really uncomfortable having my feet up on a lady's lap. I eventually got a cramp and when I asked to readjust the way I was sat she huffed and puffed and muttered something under her breath.
My best friend who I was with was told that her toes were dry enough to have them wrapped as she forgot her sandals and when we got home everything was smudged.
Both the bottom of my feet felt just the same as I before I had the treatment.
I had a Full Tinting Package with an Eyebrow Wax., Shellac Manicure, Shellac Pedicure, Bronzed Up - Full Body Tan, Eyebrow and Eyelash Treatments and have awarded it 5 stars.
I had a Express Manicure, Express Pedicure and have awarded it 5 stars.
Staff was very nice, accommodating and professional. Pedicure was okay for the money. I would have expected a longer foot massage. Overall I would recommend the place.
I had a Pedicure Treatments and have awarded it 4 stars.
Pedicure was great, exactly what I expected. Results perfect, ask for Tony. They were running late, which wasn't great for a 45 minute appointment at lunchtime. Would go revisit.