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Great attention! Girls are very kind. My experience was really good!
I'm really surprised reading so many reviews that the staff were super friendly. My experience was completely different. Other than the guy that works on the desk (who was nice), no one said as much as "hi" to me. The two women that did my nails didn't say a word the entire time until they were finished and both used the exact phrase "that's all done" (like robots) then got up and walked away - didn't look at me, didn't say bye, didn't say did you have a coat? etc. I'm not one for small-talk but it felt very awkward and uncomfortable. Also, I was on my lunch break - I didn't want to be in there hours - but it really FELT LIKE they were just in a rush to get me in and out and onto the next one, no customer service at all. So much so that when I went to leave and put my shoes on, a woman literally stood over me staring at me as if her eyes were saying "get your shoes on and leave" (she too, never said as much as a "bye"). My nails look OK - had better, had worse. But I won't be coming back based on my experience.
Best nails yet. Raj & Kiran are amazing ladies and brilliant beauticians. I'm back for a wax tomorrow.
Doesn't look too fancy from outside but great treatment with lovely lady at great price
This is actually my second review as my first experience was absolutely glowing but clearly very dependent on who you get as your manicurist. Based on recommendations in my previous manicure, I set up for a longer manicure treatment this time around. During my last visit, I came a little earlier and was offered a coffee, made to feel super comfortable and felt that a LOT of detail was paid to my nails, cuticles and overall comfort. During this visit where I paid for the longer manicure, it was actually a poorer experience than my last manicure with no attention to detail, cuticles hardly cleaned up and left with nails looking poorer than if I had done them myself. In short, it is highly dependent on who you have do your nails at the spa. In the future I will only book appointments when I know who my manicurist will be!
Always very happy with results, especially with pale colours I get 2 weeks out of the Shellac manicure at least. Even though I always book the latest appointment available I never feel rushed.
Love that there is a loyalty card now too!
I went for a Mini Spa Day and have awarded it 4 stars.
I went for a One Night Sunday Spa Break and have awarded it 4 stars.