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EXPRESS D-VINE MINI FACIAL - 30MINS
Strict voucher limit of one per person. May buy multiples as gifts. Cannot be used in conjunction with any other offer. Subject to availability. No cash alternative. No change given on voucher. *Please Note* Failure to give a 24 hour cancellation notice will result in the customer forfeiting that Treatment session (whether that session is booked as a single treatment or a session which is part of a booked course).
SPA TERMS & CONDITIONS
LATE ARRIVALS - Our scheduling is designed to permit the correct amount of time to complete your service. A late arrival will deprive you of precious treatment time. In fairness to others, your treatment must end on time so the other client’s sessions can begin on time. If you are not able to be on time we will do our best to complete as much of your treatment as possible within the original time slot. If you are 20+ minutes late for your scheduled treatment, you will be considered a "no-show" and charged for 100% of your service fee.
CANCELLATIONS - Your scheduled appointment is reserved exclusively for you. Should you need to cancel or reschedule your appointment, please notify us 24 hours (or earlier) in advance to avoid a charge for 100% of treatment. All services cancelled on same day of appointment or missed without notice 100% of treatment price will be charged.
RESCHEDULING - You may notify us up to 24hrs before the appointment to reschedule and we will do our utmost to accommodate your request. Should you wish to reschedule on the SAME day of appointment there will be an additional penalty charge of 20% of the treatment fee applied to any reschedule requests per person.
GRATUITIES - Gratuities are at your discretion and are not included in any service or package.
VALUABLES - We are not responsible for lost or stolen items (whether left in the lockers designated to you, left in the treatment rooms or public areas) and encourage you to leave valuables at home.
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