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by aishaa 3 years ago
Hi, when you purchased the deal it clearly says colour correction is not included and for long hair there is extra charge, as your hair is really really long and the colour you had in you hair was dark brown and you wanted it to be blond which is not possible unless we do extra bleach(colour correction). the stylist explained you all the possibilities, you were 10 mins early for your appointment she asked you to go for refund as you will turn up paying more, but you were confused and not sure what to do, she offered you colour correction but you refused saying you need to leave early as you have to go for meeting. the stylist did your wash-cut, blow-dry and HAIR STYLE which was not included in your voucher, as you refused to have hair colour treatment and correction done. you left salon happily and booked appointment for Monday which you did not attend, with out calling or cancelling it. I do not understand why you are still complaining.

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