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by PaulaRawlins 3 years ago
Hi Laura, When you came for your appointment, upon consultation I strongly recommended that your long thick overly processed damaged hair needed to be treated to prevent it being more damaged before the cut and blow dry. Because your hair was damaged from the roots to the ends and the stylist was unable to comb through your hair, an intensive hair mask was applied and put under the heat for 40 minutes to improve the condition and the texture of your hair. As a result your appointment was postponed. We gave you lots of helpful advice and guided you in the direction to improve your hair and we are deeply hurt and offended that you have written a dishonest review.

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