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by bluelady62 3 years ago
I was stressed AFTER I arrived as I asked for you (the salon owner) to cut my hair and you said on the phone you would be in the salon on my appointment day to 'sort me out'. When I arrive you weren't even in the building. My hair WAS NOT cut how 'I specified' at all or I wouldn't have had to keep asking the receptionist to ask the hairdresser (who spoke very little English) "WHEN was my hair being cut" (I asked this question 4 or 5 times throughout the appointment). I do have a phobia of hairdressers and this has now been made 10 times worse because of this experience.

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