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by Beapri 4 years ago
At Bea Beautiful it always the up most important for every client to leave the salon 110% happy with their treatment that they have received, as this was not your experience on this occasion and we know more about your needed I would like to invite you for a completely facial for you to experience a more relaxing facial. All Dermalogica facials at Bea Beautiful are flexible for the client needs e.g. skin type and relaxation. I apologise that you felt that there was not an equal balance in your treatment. Facials include removal of comedones (blackheads) if it requires and the client agrees to the removal. No time is every cut down on relaxation for removal of comedones. If the skin is very congestive the therapist will ask their client if they are happy for the removal to continue and the treatment may to run over using our own time for this, as are clients satisfaction and the skin health is the first priority of a facial, unless a client specified the treatment is just for relaxation. All the products are left on for the recommended time for professional product including ten minute for your mask well you would have received a scalp massage. The one hour Dermalogica facial include a lymph drainage massage around the eyes in the facial massage and eye products applied but the treatment are as I said the treatment is flexible for the client’s needs and extra time could have been work on this area if you felt you require this. Thank you Bianca Priestley

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