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by helenearles 4 years ago
another thing I just remembered, I wasn't told what to do or where to go when my treatments were due, so I was hanging around waiting in the pool area while the therapist waited for me in reception. When I finally decided to come through (in my swimming costume, which I wasn't very happy about) she knocked the 10 minutes off my treatment time even though I explained I hadn't been told that I'd have to wait in the reception area (which is also the reception area to the gym, with lots of people buzzing about)

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