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Have found it hard in London to source a salon who does proper hot wax with no strips - Lilly's is the place! Highly professional and puts you at ease. Tells you everything she is doing and at every stage so you feel very comfortable. Clearly very professional, she cleaned the area, put talcolm powder on, did the wax and then applied pressure. Painless! The results a few days later are fantastic (not one strand of hair) and the aftercare advise was tiptop! My new salon from now on!