Treatwell: Beauty Salon Booking & Appointment App
The simple way to book beauty anywhere.
Download our free app.
Logging you in, please wait...
You are logged in
Log in to your account

Does it offend you?

We expect Treatwell citizens to be polite and well mannered so if anything you see on this site causes you offence (profanities, unauthorised advertising, slanderous comments), please let us know and we'll look into right away.

Before you submit your report, have a read of our Community Guidelines to make sure the content of this review breaches them in any way.

If this is your business, see also our tips on dealing with negative feedback.

Esprit Spa & Wellness at Holiday Inn Reading M4 JCT10

Hotel was very nice and clean with excellent rooms.. The restaurant was great with a incredible variety of food to choose from. Food quality was also very good. Staff were very friendly and helpful whenever required.

Regarding our treatments, we are extremely happy with the massage. It really helped us relax from head to toes.

However, we are very disappointed with our express manicure and pedicure. They seemed to lack the right equipment and they didn't follow the right procedure for either the pedicure or the manicure - no water to soak our nails in, didn't treated our cuticles properly, my girlfriend's varnish application was terrible and completely unprofessional (there were patches missing - lighting was so light she couldn't see the final result until we left the spa, she had to redo them after a day). Overall nail treatment was very rushed and unprofessional to the point we feel we wasted 100 pounds for nothing.

Why are you reporting this review?

Please give us concise information to back up your report

Already a Treatwell citizen?

If you've already registered with Treatwell, why not log in before reporting this content? If you log in we'll be able to get in touch with you once we've reviewed the content you're reporting.

If you're not a citizen, why not register now?

See also our tips on dealing with negative feedback.