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The salon is very easy to find and in close proximity to Dollis Hill station. The staff are pleasant although Rica is the only talkative one you will find there. She takes care in everything she does and this wasn't my first time over at Rica's. However, I wasn't fully happy with my haircut as she drastically changed the shape of my hair by adding in unnecessary layers which I didn't want and will take time to grow again. Due to little things like this I will give another salon a try next time.