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The Bannatyne Spa Sutton Coldfield
Verified (?) Visited Apr 2014
The treatment itself was perfect and the therapist was a real pleasure to deal with. She did a great job. Venue was clean and well decorated. My only concern was that I was not contacted in advance to have a mandatory patch test done and therefore my appointment, which I could not reschedule for personal reasons, was almost cancelled. This was apparently Wahanda's fault which was not an acceptable response, and led to me having to phone back several times in order to resolve the issue.