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I had to wait for around 25 minutes before they started my highlights but overall I was happy with how the highlights turned out, it's great value. The only thing is that when booking through Wahanda it doesn't say if a blow dry is included as part of the highlights, when I was in the salon I had presumed a blowdry was included in the service but the stylist just roughly dried my hair so that it wasn't wet. I left the salon with fluffy/frizzy hair...but on the upside the highlights were lovely.