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You get what you pay for. The one hairdresser was overbooked rushing around, I didn't get seen until an hour and a half after my appointment, then I had to tell the hairdresser when to take the dye out and she just picked up my hair and cut it in 3 snips. There was no hair conditioning and scalp treatment and no therapeutic massage, you're basically paying for a quick dye job which you could do at home with the same result.