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I booked the treatment for my friend as a Christmas gift and really embarrassed myself..First of all, she has struggled to book the appointment as no one was picking up the phone and after one week of trying and many voice mails left finally someone has answered and booked the appointment for Sunday(no availability for Saturday for wahanda voucher holder).
When came for the treatment she was asked to wait in a dusty and dirty hall, her name and address have been screened as the lady said that my friends details was stolen(mentioned unsecured wahanda website) and someone tried to have her treatment one hour earlier using her name but the person did not hold the voucher.
After such greeting my friend considered leaving the place as felt very stressed and unsecured but decided to stay for a massage which in other circumstances she could appreciate more.