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First time I tried Images and I will never come back. First time as well that I write bad review. I went there for lips and eyebrow wax. The day after I woke up with burn on my skin, under my lips. It was painful and horrible. I am used to waxing on body and face and never had any problem. I went to the institute to show them and ask for a goodwill gesture. I spoke with the girl who did the waxing and then the manager or supervisor on the day came and she was really unfriendly when I started to complain about the value and the treatment and result I got! Eventually she asked the employee to give me £5 to make me happy and she left me without any apologise and goodbye !!!!!