Treatwell: Beauty Salon Booking & Appointment App
The simple way to book beauty anywhere.
Download our free app.
Logging you in, please wait...
You are logged in
Log in to your account

Does it offend you?

We expect Treatwell citizens to be polite and well mannered so if anything you see on this site causes you offence (profanities, unauthorised advertising, slanderous comments), please let us know and we'll look into right away.

Before you submit your report, have a read of our Community Guidelines to make sure the content of this review breaches them in any way.

If this is your business, see also our tips on dealing with negative feedback.

Arafa Laser Clinic Ltd

Verified (?) Visited Apr 2014

The place was beyond filthy. And I'm not being picky - I'm talking clumps of black dirt stuck on the floor, dark greasy smears on the walls, dust/hair balls all over the floor and fresh dirt all over the towel she put on my bare skin! There wasn't even soap by the sink where the beautician was supposed to wash her hands between treatments... I lay there the entire time scared it was unhygienic to get a wax there, and that I would get an infection. I should have just left, but was too embarrassed. My waxer was extremely nice and relatively competent at getting the hair off, but left patches of wax all over my legs without cleaning it off, which took me two days of scrubbing to get rid of. The treatment was a good price, but nowhere near cheap enough to suggest how disgusting the place was. When I left, the owner also tried to pressure me into leaving a good Wahanda review on the spot, using their computer. Unsurprising given the state of the salon! I would never go back - risking my health and peace of mind just isn't worth it.

Why are you reporting this review?

Please give us concise information to back up your report

Already a Treatwell citizen?

If you've already registered with Treatwell, why not log in before reporting this content? If you log in we'll be able to get in touch with you once we've reviewed the content you're reporting.

If you're not a citizen, why not register now?

See also our tips on dealing with negative feedback.