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The hotel was a very good experience - overall, I was pleased. A few things One Aldwych can do to make their service exceptional are the following:
a) provide toothpaste, toilet brush in the rooms.
b) the overnight light was so bright and I couldn't turn it off therefore didn't have a very good night.
c) the room was very hot and I don't think the air con was very strong
d) Jacuzzi would have been nice and more seating areas at the health club
Massage was so lovely! Really have to commend the woman who massaged me! Breakfast was also good - the fruit was lovely!
Would go again but not too soon :)